Our Polices

Lost and Stolen Packages

If there has been a confirmation from USPS/UPS that your package has been 

delivered and you did not receive or signed for it, you must file a claim with 

the USPS/UPS. TRU VIBEZ, LLC is not responsible for any lost or stolen 

packages. We will however, assist you with trying to locate your order.


We have a 30-day refund policy, which means you have 30 days after 

receiving your item to request a refund. To be eligible for a return, items must 

be in the same condition that you received it, unworn or unused. 

Please contact us at truvibezonly@gmail.com

Care Instructions

 Machine wash cold, inside-out, gentle cycle with mild detergent and similar 

colors. Use non-chlorine bleach, only when necessary. Tumble dry low, or 

hang-dry for longest life. Iron inside-out and do not iron on decoration. Do not 

dry clean.